VOAK ROSE GOLD BLACK DIAL

Shipping Policy

Shipping Information

We are pleased to offer free worldwide shipping on all orders.

Processing Time

Each order is carefully prepared and processed within 2-4 business days. During this time, your product is inspected and packaged with great attention to detail to ensure the highest quality.

Delivery Time

Once your order has been shipped, the estimated delivery time is:

• 
  7–9 business days, depending on your destination country.
  

Please note that delivery times may vary slightly due to customs procedures, local postal services, or external factors beyond our control.

Shipping Delays

While we strive to deliver all orders as quickly as possible, occasional delays may occur, especially during periods of high demand or due to international shipping conditions. In rare cases, deliveries to or from certain regions (including the USA) may experience minor delays.

Customs & Import Fees

Good news: All customs duties, import taxes, and fees are included in the price.

There are no hidden costs upon delivery — we take care of everything for you.

Return & Refund Policy

Returns

Due to the nature of our products, returns or exchanges are not accepted once an order has been placed, unless the item arrives defective or damaged.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To process your request, we may ask for photos or videos clearly showing the issue.

Once the issue is confirmed, we will offer one of the following solutions:

• 
  A replacement item, or
  
• 
  A full refund
  

Refunds

Approved refunds will be issued to the original payment method. Please allow a few business days for the refund to appear in your account, depending on your payment provider.

Contact

If you have any questions regarding shipping or returns, feel free to contact our support team at any time. We are happy to help.